About Voxworks
At Voxworks, our mission is ensure Australia has access to state-of-the-art voice AI technology.
Our proprietary voice engine delivers smart, natural-sounding AI that talks to your customers and follows the script that you decide. We use the world's fastest AI inference to deliver ultra-low latency voice agents that work at lightning fast speeds here in Australia.
AI presents a massive opportunity to enhance Australia's productivity in business communications, but local solutions are required to solve Australian-specific technical challenges and remain compliant with Australian regulations.
Our AI voice agent platform is built upon two foundations:
We engineered a new AI voice engine infrastructure that orchestrates several AI models to simulate real human conversation dynamics. This tooling give us strict control over what our AI voice agents say, how they sound and ultimately how realistic they are.
Second, we coupled our voice engine with an intuitive UI to make it easy to design authentic conversations within guardrails and with proper context, and to manage the outcomes of thousands of customer calls to meet business objectives.
The result is an automated system that sounds human, handles phone calls that were previously missed, outsourced or late, fully controlled by your staff.
We started Voxworks because we knew Australia would be left behind if local AI voice solutions weren't being developed.
Australia deserves its own AI telco platform that is purpose-built for the local market. We subscribe to the concept of sovereign AI, that Australia should have its own locally-owned AI providers at the forefront of delivering AI technology to Australian businesses.
We've built a world-class, carrier-grade AI voice service designed for Australia's infrastructure and regulatory environment, with local support and compliance.
Most importantly, due to the extensive finetuning and testing of our platform within the Australian environment, our customers regularly find Voxworks' voice conversations are more natural sounding than anything else they've heard. And when it comes to deploying natural sounding AI voice agents in real world environments, "close enough" doesn't deliver the results Australian businesses require.
We're a small team based in Sydney, with backgrounds in engineering, finance and software development. We care about digital design, high performance automated systems, no-compromise security standards, and pushing the limits of what AI can do in real-world business environments.
We're not a big corporate. We move fast, listen to our users, and launch new features every week.
